Certified Scrum Master


Certified Scrum Master® (CSM®) is a designation offered by Scrum Alliance. Certified Scrum Master® is the number one choice among Scrum Certifications globally. CSM® training prepares you for the critical role of Scrum Master in a Scrum team. Scrum is the most used Agile framework.

You’ll Gain

Servant leadership

Facilitation skills

Coaching the development team

Coaching the organization

Resolving impediments

Enabling high team performance

Leading and facilitating change

Increasing transparency at each Scrum event

Providing Scrum implementation guidance

Enabling high-quality product increment

Reducing technical debt in each sprint

Is this
course for you?

This beginner-friendly course is for you if you’re interested in working with people and extracting the best of Scrum. Anyone can attend the course, including:

Experiential workshops

Elite panel of Scrum Alliance CSTs

Expert practitioners

The largest Agile network

Continual learning support

Six-month exclusive post-training sessions


Scrum team members

Business Analysts


HR Managers

IT Professionals

Product Owners

Project Managers

Project Sponsors

Team Leads


Course Pre-requisites

No prerequisites are mandated, but basic knowledge of Scrum in a real-world context is an advantage.


  • Agile and Scrum overview
  • The three roles in Scrum
  • Scrum ceremonies
  • Scrum artifacts
  • Sprint execution
  • Daily Scrum
  • Sprint retrospective
  • Definition of Done
  • Acceptance criteria
  • Definition of Ready
  • Release planning
  • Sprint burndown chart
  • Release burn-up chart
  • Product planning
  • User stories
  • Agile estimation
  • Planning poker

Profile Summary

A visionary leader offering over 23+ years of notable contribution in the entire gamut of delivering executive-level consulting to service & manufacturing organizations. Leadership forte entails achievement of measurable business results in supply chain process effectiveness and efficiency, unparalleled customer satisfaction and superior market performance; leveraging deep expertise, outstanding collaboration resulting in yield of multi-million dollar benefits to the bottom line.