Design Thinking Professional


An Introduction to Design Thinking is your starting point for adding a new dimension to your problem-solving skills. Beyond what’s just technologically possible, beyond what’s just good for your business, Design Thinking gives you the tools you need to see through your customers’ eyes and develop solutions that will truly meet their needs. Design thinking is the approach that focuses on generating ideas, building narratives, creating prototypes, and testing them. It is essential for savvy leaders who want to launch products and services that address real challenges and solve problems.

Course Duration : 12 weeks course @ 5-10 hours/week.

You’ll Gain

Understanding the general approach of design thinking and its applications

Ideating and conceptualizing solutions

Developing a prototype of the concept

Identifying opportunities to develop a new product

Validating the prototype of the concept

Framing a problem to develop a product

Building a business case to market new concepts

Is this
course for you?

The following professionals can enroll in the Design thinking program:

Early to mid-level professionals who are looking for better and innovative methodologies to solve business or consumer-focused problems.

Early-career professionals who want to understand the fundamentals of design thinking and innovation and apply its strategies in their industry.

Project/Product Managers, Board Members, Product Owners

Scrum Masters, Coaching Teams, Training Teams

Business Analyst, Project, and Program Office Personnel

Course Pre-requisites

To become a CISCM certified professional or to opt for this CISCM course, you need to fulfil some criteria, including – A completed application submitted within five years from the date of initially passing the examination (you must ensure that all experience is independently verified by employers).

The experience must have been gained within the 10-year period preceding the application date for certification or within five years of passing the examination. Three of the five years of work experience must be gained in the role of an information security manager (it must be broad and gained in three of the four CISCM domains)


 Introduction to Design Thinking

  • Design thinking
  • Traditional vs design thinking
  • Three lenses: Desirability, feasibility, and viability
  • Design Thinking benefits.
  • The framework of design thinking

Design Thinking Sprint to Experience the process

  • Empathize
  • Define
  • Ideate
  • Prototype

Mindsets of a Design Thinker

  • Human-centric
  • Process approach
  • Radical collaboration
  • Culture of prototyping
  • Show, don’t tell
  • Bias toward action

Framing the Opportunity

  • Synthesize the findings
  • Tools

  ➤ POV                         ➤  How Might We (HMW)

  ➤ Stakeholder map   Customer journeys

  ➤ Context map           ➤  Opportunity map

Exploring Empathy, Creativity, and Curiosity

  • Empathy tools to understand the end-user
  • Different types of Creativity Tools

Design Thinking Essentials

  • The User Perspective
  • Consumer pain points

Exploring Ideas & Solutions

  • Idea generation
  • Translate problems into solutions
  • Divergent and convergent ideation methods
  • Ideation techniques

Building & Visualizing Ideas & Solutions

  • To build to think
  • Different types of Creativity Tools
  • Reviewing & Deciding Solutions
  • Tools such as user feedback, observation, and evaluation matrix

       Course Brochure 

Testimonials By Our Students

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Facilitator Profile

A visionary leader offering over 23+ years of notable contribution in the entire gamut of delivering executive-level consulting to service & manufacturing organizations. Leadership forte entails achievement of measurable business results in supply chain process effectiveness and efficiency, unparalleled customer satisfaction and superior market performance; leveraging deep expertise, outstanding collaboration resulting in yield of multi-million dollar benefits to the bottom line.

Commonly Asked Questions 

What effect does a Design Thinking course have?

  • You can expect the participants to be more creative in exploring solutions and leveraging on each other’s strengths in doing so
  • You can expect them to be more agile and experimental in their approach

Does Design thinking mean creative ideas?

Yes, however creative ideation is only a part of Design Thinking. It is a wholesome approach to creative problem solving, starting with research and problem framing, followed by creative and collaborative ideation, ending with concept building and iterative testing and refinement.

How long are the Design Thinking programs?

Our introductory workshops are usually 2 days for junior and mid-to-senior level executives, and 1 day for senior leadership teams. These are usually followed by project-based learning journeys, which involve 3-5 workshop days spread over a course of 6-8 weeks interspersed with on-ground project work.