Possessing good problem-solving skills could be beneficial for our everyday life, as our life is filled with multitude of problems, be it small or big in magnitude. It would not be logical to say that all problems can be solved with ease and at go, though the ability to solve problems at the right time efficiently could easily be identified as the most favored quality to possess by anyone. There is always an element of surprise however well prepared one may be to face problems.
More often than not, problems either go unrecognized, or they are recognized but cannot be solved. This is the reason why employers highly appreciate that quality of the employees, where they can identify and think of ways to solve the problems in the organization.
“A problem is a doubtful or difficult matter requiring a solution” – The Concise Oxford Dictionary.
Often, we are not sure how to take advantage of the opportunities that are exposed to us. The reason why we cannot take advantage is also unclear. This becomes a barrier and can turn positive outcomes into negative ones. There might be a bigger problem causing the smaller ones, while our mind focusses on the smaller ones alone that are obvious.
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The various stages of effective problem solving could be outlined as under:
Identifying the problem:
“A problem well stated is a problem half solved”- John Dewey
This becomes the most basic step in problem solving. Spending enough time in identifying the problem and defining it in terms of its nature is imperative as it helps us understand the problem better.
Putting together the problem:
“A sum can be put right: but only by going back till you find the error and working it afresh from that point, never by simply going on”- C.S.Lewis
Gaining more information about the problem through analysis, and fact finding, to get a better understanding of the situation is the next step in problem solving. This gives a clear picture of the goals and barriers of the organization. Problems specially of a more complexed nature must be approached in this style.
The possible course of action:
“There is no use talking about the problem unless you talk about the solution”- Betty Williams
Having gathered the information and defining the problem, its time to move on to finding the possible solutions for the identified problems. This is usually done as a brain storming activity among the groups, letting the members express their views on the solutions. An organization must be open to the different suggestions as each person will have a different take on the issue concerned.
“A problem is a chance for you to do your best”- Duke Ellington
Decision making is a comprehensive topic that might need to be discussed in detail. At this stage, a decision must be taken after serious consideration and analysis of the various solutions.
Creative thinking and innovative problem-solving methods are considered important in a scenario where, trying to solve a problem leads to various other problems. This can be defined as the most complex part of problem solving.
Implementation, review, and feedback come as the final step in effective problem solving.
Life is a crisis. So what?
Chools Consulting surely has solutions to offer!