Workplace Essentials – Training Materials

Respect In Workplace

Respect in the Workplace Workshop A respectful work environment is essential to the overall success of your team, as well as contributing to a stronger work reputation. Evidently, when we learn to accept the differences…

Risk Assessment

Risk Assessment and Management Workshop It is not possible to control or manage 100% of the risk, but knowing what to do before, during, and after an event will mitigate the damage and harm. Identifying potential…

Team Work And Team Building

Teamwork & Team Building Workshop For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part…

Safety in The Workplace

Safety In The Workplace Workshop Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and…

Team Building For Managers

Team Building For Managers Team building is an important part of the work experience. It is not only applicable to your work life but also transfers over to your personal and social life. When working…

Networking Outside the Company

Networking (Outside the Company) Workshop Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically:  the cultivation of productive relationships for employment or business”. These and other events…

Change Management

Change Management Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically:  the cultivation of productive relationships for employment or business”. These and other events can become…

Customer Support

Customer Support Customer support used to mean a face-to-face conversation with a customer or a phone call.  Today, technology has changed how we approach customer support.  It now encompasses the internet, websites, webchats, and even…

Develop Corporate Behavior

Developing Corporate Behavior Workshop With this workshop, your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct is what…

Networking Within the Company

The Power of Networking (Within the Company) Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra…

Business Ethics

Business Ethics Skills Workshop A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster successful company culture and increase profitability. Developing…

Business Acumen

Business Acumen Workshop Through our Business Acumen workshop, your participants will improve their judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can…

Cyber Security

Cyber Security Workshop Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection;…

Civility in Workplace

Civility In The Workplace Workshop While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing the industry millions a year. Indeed, what society seems to…

Handling A Difficult Customer

Handling a Challenging Customer Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the…

Conflict Resolution

Conflict Resolution Workshop Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict…

Customer Service

Customer Service Workshop Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an…

Business Etiquette

Business Etiquette Workshop This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international…

Delivering Constructive Criticism

Delivering Constructive Criticism Workshop Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop, your participants will gain valuable knowledge and skills that will assist them with this challenging task. When…

Appreciative Inquiry

 Appreciative Inquiry Workshop Organizations can be thought of as living beings made up of the individuals working within them. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning,…