Customer Support

Curriculum  • Define customer support • Know the different venues for customer support • Recognize challenges of customer support • Learn different applications • Know proper forms of documentation • Learning to be proactive in customer support 0/8

• Lecture1.1
  Audio Workshop – Customer Support 30 min
• Lecture1.2
  Video Content – Customer Support 30 min
• Lecture1.3
  E Book – Customer Support 30 min
• Lecture1.4
  Training Manual – Customer Support 30 min
• Lecture1.5
  Instructor Guide – Customer Support 30 min
• Lecture1.6
  Activities – Customer Support 30 min
• Lecture1.7
  Ice Breakers – Customer Support 30 min
• Lecture1.8
  PowerPoint Presentation – Customer Support 30 min