Course Content
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Curriculum • Develop a 360 degree view of Six Sigma and how it can be implemented in any organization. • Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles. • Describe the key dimensions of quality – product features and freedom from deficiencies • Develop attributes and value according to the Kano Model • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers. • Describe what is required to regulate a process • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs • Using basic techniques such as DMAIC and how to identify Six Sigma Projects • Use specific criteria to evaluate a project • Discover root causes of a problem
- Audio Workshop – Lean Process And Six Sigma
- Video Content – Lean Process And Six Sigma
- Ebook – Lean Process And Six Sigma
- Instructor Guide – Lean Process And Six Sigma
- Training Manual – Lean Process And Six Sigma
- Activities – Lean Process And Six Sigma
- Ice Breakers – Lean Process And Six Sigma
- PowerPoint Presentation – Lean Process And Six Sigma