Course Content
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Curriculum • Understand the difference between hearing and listening • Know some ways to improve the verbal skills of asking questions and communicating with power. • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships. • Identify the skills needed in starting a conversation. • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. • Understand how seeing the other side can improve skills in influencing other people.
- Audio Workshop – Interpersonal Skills
- Video Content – Interpersonal Skills
- E Book – Interpersonal Skills
- Training Manual – Interpersonal Skills
- Activities – Interpersonal Skills
- Ice Breakers – Interpersonal Skills
- PowerPoint Presentation – Interpersonal Skills
- Instructor Guide – Interpersonal Skills
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