Handling A Difficult Customer

pexels-quintin-gellar-696205
18
Aug

Course Content

Total learning: 1 lesson Time: 10 weeks
  • Curriculum  • Cultivate a positive attitude • Manage internal and external stress • Develop abilities to listen actively and empathize • Build a rapport with customers in person and over the phone • Understand the diverse challenges posed by customers • Develop strategies to adapt to challenging circumstances 0/1

Instructor

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