Customer Service

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pexels-andrea-piacquadio-845451
12
Sep

Course Content

Total learning: 1 lesson Time: 10 weeks
  • Curriculum   Workshop Objectives: • State what customer service means in relation to all your customers, both internal and external • Recognize how your attitude affects customer service • Identify your customers’ needs • Use outstanding customer service to generate return business • Build good will through in-person customer service • Provide outstanding customer service over the phone • Connect with customers through online tools • Deal with difficult customers 0/1

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