Contact Center Training

pexels-karolina-grabowska-4498606
04
Sep

Course Content

Total learning: 1 lesson Time: 10 weeks
  • Curriculum  • How to get management involved in training. • Why peer training works. • That manners are important with a contact center. • How to build rapport with the callers. • How to deal with difficult customers. 0/1

Instructor

0.0

0 rating

5 stars
0%
4 stars
0%
3 stars
0%
2 stars
0%
1 star
0%
Free
Call Chools Experts for FREE Course Advise